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  • Let me start by saying I AM a fan of BWW, however today was a huge disappointment! The restaurant hours posted online and at the location state they open at 11am. I sat outside with 2 small children, after not only pulling on the doors multiple times but also calling to confirm opening time. I could see multiple staff members moving about the restaurant, including 2 ladies at the hostess/greeting entry way. At 11:18am I walked away from the restaurant with 2 hot & hungry children, disappointment, & now lost respect for this location and the management/staff. It's unfortunate that you lost business (3 families walked away) due to lack of unprofessionalism & care for your customers.
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