My heater went out and our landlord's maintenance plan sent out this company to take a look.
The technician that showed up was very friendly and immediately found out that our thermostat was not wired correctly. He gave me a bunch of tips for heating and cooling our place efficiently.
The heater was running so I headed off to work thinking the problem had been fixed. I came home for lunch and the house was colder than when I left and the heater was still running.
I called him immediately and he said he was on a job and would call me right back.
I waited....
I called again the next morning and left him a message.
THREE days later he called my cell and told me he was at my front door. I had no notice that he was coming so I was not home.
Too little too late.
Turns out the entire heating unit has to be replaced...