rev:text
| - If I could give them no stars, I would. I've ordered from this place before, and, other than a few mishaps, ud's been okay. Tonight, though, I've been working in some projects, and u got hungry and decided to order, which ended up being a big mistake. I ordered spaghetti with meat sauce and Coke. The meal is supposed to come with a small salad and garlic bread. On the online order site, there's a place for special directions. As usual, I wrote for the driver to please call when here, to NOT knock because it sets the dogs off, and even thanked them. The order was supposed take 45 minutes to an hour, but, about 25 minutes later, there's a knock at my door and, of course, it sets the dogs off, and while I'm trying to separate them, I get bitten, and good. All I got from the delivery guy was a quick "sorry" and, can you please sign here, even as my hand was dripping blood. I even tipped the guy. Then, I call to tell a manager what happened, and find out there's not a manager there. The woman takes my number, and says she'll have somebody call me. So, after cleaning the wounds the besti can and dressing them, I figure I'll at least go ahead and eat. Why not? I paid for it, right? Guess what? No salad. So, again, I called back, got a guy who I had a difficult time understanding, who now says he's the manager. He kept asking me, "What do you want me to do for you?" He asked if they should come back and get the order or if they should bring me a new order, never addressing the bites fully. He tells me that he asked the delivery driver who, I might add, has the same accent, and he says he was sorry. I asked him what he thought he should do for me, and he wouldn't answer. I hung up. I will never, ever order from here again, and post this story everywhere I can. I'm also contacting a lawyer... Why have the question about special directions, if nobody's going to read them. I'm think g this is neglect... And I'm calling a lawyer. Pay attention next time, and provide a little customer service every-once-in-awhile..
|