I've never been to the actual bakery, I buy their bread at Strictly Bulk at Bloor and Ossington. It is delivered Tuesdays and Fridays and usually sells out by the end of the day. My favourite is the Celtic Loaf (organic multi-grain sour dough). It is expensive but worth it for the quality of the bread, I also appreciate the bakery's social mission. The bread freezes well - sacrilege, I know, but I am a single person!! - so a loaf will last me for several weeks.