I love this place, it's such a cute little spot! The staff is sweet, but I mean they're kids. They do try their best though. I live up the street, and come often. The bagels are great, but if I were you I'd avoid the breakfast rolls. Their dessert is awesome, and I always grab a slice of carrot cake when they have it. My only gripe is how expensive a bagel with lox is. If you're a fan of lox, just buy them at public up the street. It costs $9 for a bagel with lox, my local breakfast deli in NY sold 'em for $5.