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| - THIS REVIEW IS ABOUT PAYLESS CAR RENTAL IN LAS VEGAS.
They may have good prices, but they will flat out lie to you... there are too many car rental places to go to, where you won't get taken.
Rented 2 cars there this week. Paperwork was time consuming. At the end, we were given a bill that was over $200 more than it was supposed to be. Jessica, the representative, told us the "laws in Nevada changed", and that the insurance was now mandatory. SHE LIED!! After multiple phone calls, more wasted time, and having to drive back down to resign our contracts over again, we got our money back for the insurance.... Nothing for the wasted time, extra gas, and aggravation. We were only there for 4 days, but all this took up about one third of it!!!
Before I resigned the contract, I told the manager I could not get there that day, as I was about an hour away, and couldn't come back down there. She woke me up @ 7:30AM the next morning, saying if I didn't get down there, she was going to have to charge me for the insurance I didn't want...
They also put a hold on your credit card of $350, which I wasn't aware of. She said she was doing us a favor by only putting a $200 hold on each of us, because we were renting 2 cars.
I just looked up payless on the internet, and all negative reviews came up, but what was interesting, was "Jessica" was actually mentioned in another review, as to how she lied to them about the charges... That review was over a year ago, and she is still working there, ripping people off....What a shame.... Be careful out there!
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