The taste of the pizza is consistently very good, probably in the upper 10% of local pizza places, although their cost for a delivered pizza is a tad higher than some of their competitors. But their delivery service over the last 2 months has become horribly inconsistent, after several years of fantastic service until now. We're under 10 minutes away even in the heaviest of traffic, yet the pizza has often taken up to an hour to reach us, even when we call before dinner rush time; and 50% of the time it's lukewarm at best by the time it reaches us (like today). Now, when we call to let them know about the almost cold pizzas, they'll usually offer us a complimentary pizza for the next time, which is good management; but getting disappointed every other week is starting to take its toll.