Got a deal on groupon and decided to would be nice place to relax after a good hike. We were able to upgrade our double queen beds to a junior suite and include our pet for an extra hundred bucks. Unfortunately the room wasn't anything we hoped and there was a mix up and we got one king bed. Not so fun when you bring the kids. The junior suite is nothing like described or pictured. Yes it had a balcony and a small table sitting area but no couch or kitchen area and the room was so crowded with a useless oversize dresser it was very packed. There is no room service or Internet and they never answer the phone when you call down. We needed some extra linen and after trying to call for 10 minutes we gave up and just went to the front desk. Turns out linen is very limited so we're able grab a few sheets and make a makeshift bed for the teenage daughters who refused to share a bed with mom and dad and baby and toddler. Don't blame them. The bathroom is small, dirty and no soap provided. The Cafe only offers cappuccino and is very pricey for the small items offered. The diner also priced high with limited options and poor quality. Not very family oriented. We went up the mountain to eat. The ground doesn't offer a dog run area to take your pooch to use the restroom so You have to take them for a walk along the building. The a/c works but is so loud it's hard to sleep and every time it kicked on it woke us up. I was horrible disappointed with the stay we got and for the price tag.