This is now a Wyndam hotel. It's horrible, horrible, horrible. I made reservations online and when we got here to check in they didn't have us booked in to correct room. They checked us into another room that was supposably better. We walked in and discovered it was missing the fridge, and that the sleep number bed had no remotes. Called front desk and was told that all the rooms didn't have fridges...although ours had the gaping hole where it was suppose to be. Maintenance brought a remote for the bed. Didn't work. Slept our 1st night on a rock hard mattress. This is the host hotel for Phoenix's Coronation and no one is happy. The hotel staff is pretending to be polite, although politeness doesn't matter if you can't fix the problems. After I return home I will be letting Wyndam corporate know that these issues need to be taken care of. Everyone from the GM to front desk needs to be replaced with people that know what hospitality is.