I couldn't figure out what kind of vape I liked the flavor was just to sweet for me on most juices. They spent hours and I mean litarly hours trying to help me figure out what i liked. It was to the point i thought surely they are going to get tired and annoyed with me, but they assured me it was all good and kept positive. What blows my mind is how calm and helpful Kyle was after just switching to 0 nicotine. I would have been on edge. After all that they let me know if I'm still not happy come back and they will help me some more. Thanks kyle and Jason!