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  • Bought a set of Titleist golf clubs here about 6 months ago. They just didn't work for me so decided to sell them to a broker. Turns out the clubs were COUNTERFEIT. Attempted to bring them into the store to get a refund but was only offered store credit. Employee informed me that he is also losing on the deal since he has to know dispose of them. I don't see how that would be a customer's issue, but my protests didn't matter. I realize that they aren't a Titleist retailer, but it seems pretty unfair not to refund someone's money on counterfeit merchandise. If they can't identify authentic equipment, I'd be extra cautious about buying any golf equipment from them (even with a store credit).
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