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  • Oh Slyman's and I thought I knew you. I have now been to this location three times and I don't believe I will be returning. The first two times were perfect. I had friends in from out of town for both of those experiences and I am glad they didn't experience what myself and another of my friends did on this third visit. The first two visits the wait staff were great and the food came out super fast and it was super delicious. This third time I swear I was at a completely different restaurant. I want to start by saying what transpired had nothing whatsoever to do with our waitress and I made sure she knew that. So I order the original and it is $14.99 and when it is right it's worth it. So the sandwich comes out and it is cold. Now corned beef is advertised as hot corned beef and no that doesn't mean hot exactly, but it also doesn't mean room temperature. Now (and I hate that restaurants do this) the person who actually brought out our food wasn't our waitress and when I tried to return it at first she wouldn't take it back. She had an attitude which really surprised me because I didn't experience anything like this the first two times I visited. Finally she took it back to the kitchen and quickly they brought me back out the same sandwich now microwaved. You could tell this because some of the corned beef was now well microwaved. I got up then to find a manager who was nowhere to be found. Finally the manager comes to the table and he has an attitude. He tried to explain to me and my friend (both of us Jewish and have eaten corned beef for most of our lives) that unless I ordered it hot it comes out room temperature. Now first this guy wasn't Jewish which is beside the point, but I did find it funny a gentile trying to tell two old Jews hey this is the way corned beef sandwiches are served. No actually you are wrong just go to any Jewish deli where there is a sign clearly advertising hot corned beef sandwiches. So I told him I wasn't eating it and if I wanted sub par service I'd go to Corky's. He then takes the sandwich back and returns with this fatty mess that was now too hot. Nice attitude. I think with this location still being relatively new they really need to check themselves because this is Cleveland and Slyman's is hardly the be all and end all of corned beef (try Mr. Brisket on Taylor which now has seating next door). I actually asked the couple next to me if their corned beef was hot and the woman answered actually no they also noticed it wasn't at the correct temperature. Slyman's you are known for one thing so how about some consistency and please stop with the attitudes because for what you're charging there's no reason nor place for it. Actually there is never a reason for an attitude especially when I know how good these sandwiches can be and for whatever reason on this particular evening this was not the case. Oh and the manager never came back around to apologize or offer something off the bill or heck even a free dessert. One last thing when I mentioned the sandwich was cold the manager asked if I ordered a Corned Beef melt. Slyman's how about getting a manager that knows what a hot corned beef sandwich actually is seeing how your claim to fame is the corned beef? A truly awful experience.
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