We had a great experience. The owner (Sean) and his wife are very friendly, and Sean is extremely knowledgeable about his product and is happy to help in many ways including loading up our truck almost on his own :-)
We walked in and out with a great new bed and headboard, and even tips on buying a riding mower :-)
I would MUCH rather buy locally and would rather use a very friendly shop like this, and agree with the recent poster about the fact that maybe the first reviewer found a different owner at the store?