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  • What a disappointment! Until last night, I have never had a truly bad meal in Las Vegas. We have visited many, many times for business as well as pleasure and this was awful. We asked for 7 pm reservation and told the "earliest seating for six people would be 7:30." Yet, when we arrived the restaurant was not even half full. We tried so very hard to order a bottle of wine, yet every selection was not available. After the server's third unsuccessful trip, we asked "what do you have?" and chose his suggestion. Yet, even that was unavailable. It should not take five trips (and almost 45 minutes) to get a bottle of wine! Adding insult to injury, the guy who poured the wine mentioned a special on a good quality wine (less expensive than what we ordered) and said we should have ordered that! Of course, by then it was too late. Finally, we ordered food and the disappointment continued. Very slow kitchen and awful results: rare steak was medium well; medium rare steak was done to shoe leather texture; spaghetti and meatballs was missing the meatballs; risotto was cold; minestrone was bland; chicken piccata was not piccata cutlet style but chicken on the bone; and request for freshly ground pepper on salad was met with a finger pointing to pepper on the table. I sent my steak back and said take it off the bill and opted to skip dinner. Didn't have much hope for anything better based on my companions' results. The final straw was the 20% gratuity automatically added since we were a "large party." Six people is "large?" And there were only five entrees since I did not eat! The ONLY good thing to say about the place is that it is convenient if you are a Westgate guest. Otherwise, take the monorail, walk, take an Uber/Lyft/cab, or whatever and and go anywhere else! Please save yourself from an expensive hideous experience.
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