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| - I was drawn to this place due to it's aesthetics and online menu, so I decided to try out. While it did have some strong points, I put a lot of emphasis on customer service. The customer serviced was a huge disappointment.
When I arrived at the location, I was immediately amazed by it. It is located on a remote plot of land. There are plenty of businesses, roads around there, but for some reason, this location didn't have very many large buildings around it, making it feel secluded and very open. The building itself is beautiful. It's trendy, modern, and open. It has varied seating including indoor/outdoor, high-top, low-top, bar, private area, lounge seating, etc. Whatever your mood, take your pick! They do have TVs placed tactfully throughout as well. There isn't a very clear pathway to the patio, so anyone wanting to go there will have to go through a bunch of tables. The bathrooms were set up in a neat layout.
I made reservations on Open Table for Sunday brunch, 11am. When we got there, the employee said they didn't have the reservation. It worked out for us since we got seated right away. It was busy, but it wasn't overly packed. I'm not sure if there was a system issue or whatnot. It wasn't an issue at this point, but I can foresee this being an issue if a reservation is not found during a busy time.
Anyway, when we sat and looked at the menu, I noticed it was all lunch or dinner items. They call that menu the "PM" or "Post" menu. It took a while for our waitress to come around and when she finally did, we asked for the breakfast menu. They call it the "Pre" or "AM" menu. I noticed everyone seated after us had the same experience and felt it was weird the employees didn't check to see which menu we wanted or automatically give us the breakfast menu, since it was very much so in the morning.
The remainder of the service was slow and unimpressive. Everyone was very nice and helpful, but it was minimal, and it took a while for everything. When our food finally came out, the food was incorrect. My friend and I both ordered omelettes, and the food they delivered was a hybrid of our two orders. I received items I didn't ask for and hers was missing items. They took the appropriate steps to rectify the situation, but the overall experience remained lackluster.
The food options looked great, and I did enjoy my omelette, although slightly too greasy. The Peach Bellini is DELISH. Portion sizes are fair for the price. I did notice they have a happy hour, and I really liked the place. I hope to come back with a better experience.
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