They used to have outlets of this restaurant around the Phoenix area and I always liked them so I tried this one on a recent trip through Sky Harbor. Well I was totally annoyed by their service. Tons of people working there, all incompetent. They lost my order and when I went up to ask about it they acted like I hadn't ordered anything at all and they would never lose an order. So i had to pull out my receipt and they still thought i was lying to them even though i had been sitting there waiting forever. I mean it had been like 30 minutes!! Only after giving them my receipt did the MANAGER work to put the order together and still one thing was left off and I had to go up and say it wasn't given to me. Then they asked me to produce the receipt again, really?? After all of that I asked them to refund my money for such screw up and the manager acted like I was trying to steal from them. I would never go back here again.