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  • Valentine's day from hell. Not only for all of the guests but every staff member as well. I would like to first mention what I over heard one of the staff members say to a guest of the restaurant. " We are all messed up because the head chef didn't come in". From my understanding the head chef is the owner of the restaurant. It's really sad to hear that the owner messed up about 50 people Valentine's day and did not even give his staff a chance to have a successful night by being well stocked with staff. There was one waitress working the entire floor, every table was full. It's a shame. I guess we should start from the beginning. I ordered tea and it the waitress forgot to put a tea bag in, I was only served hot water. Took about 10 minutes to correct this mistake and receive a glass to drink the tea with. We ordered food about 15 minutes after being seated. Weirdly the main courses started coming out before all the appetizers. Would also like to mention that the plates were all cold as ice. We only recieved 3 out of 5 main dishes we ordered. Unfortunately it would take 1 HOUR AND 45 MIN until our 4th person would get their meal and finally eat. At this point there was people walking out of the restaurant because they have been waiting 45 minutes without even having their order taken. People were walking up to the kitchen and asking when their food is coming. People were begging to just pay their bill so they could leave. Kitchen staff and the single waitress were yelling back and forth. Delivery guys were coming in and complaining that they have been waiting for over 30 mins just to get the food to take out. It was complete mayhem. It took over 3 hours to get our food and check out. That being said the food was very good. It is just a pity that the owner let his staff down so miserably and that because of that every guest that night had a miserable experience. Do not leave your special night in the hands of this restaurant.
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