Four years ago I was new in Ashland and looking for a vet for my medium sized dog 7 year old dog. I happened to drive by and saw the sign for the Cheerful Vet. I made an appointment for my boy (dog) to bring him up to date on his shots and yearly physical. Well sure enough everyone greeted us with smiles and offered me tea or bottled water while we were waiting. As we were brought into a treatment room I noticed a small fountain in the corner; there to soothe the owner and patients I'm assuming. The vet came in (yes, she is quite cheerful) and looked over my dog and asked recommended a couple of different blood tests (just as a precaution there was nothing wrong with my dog) and also recommended a dental cleaning but I could use a canine oral care gel ($29.95 -oops forgot to mention that to me until I got the bill) on him in the meantime. When it came time for his Rabies shot the technician was asked by the vet what the weight of my dog was (he has a lot of fur when not trimmed). Anyway, he got his rabies shot, I payed the bill and we went home. Twenty minutes later my boy threw up a little bit. No big deal I thought, until he threw up again and then again and started to lose control of his bowels. I then looked at his gums- very pale. I rushed him back to the vet (we live 5 minutes away) and they immediately took us in to a treatment room which also had a lovely fountain and I was again offered water/tea but declined - I was way to frazzled at this moment. Anyway, she gave my dog two more shots and then an IV for 20 minutes and he started feeling better. Thank goodness! My dog has had rabies shots many times and I suspect the vet gave him a higher dose than he should have had. Anyway, being treated for the reaction caused by the shot (by the Cheerful Vet) I had to pay another $179 for the IV, benadryl, etc. I was in such shock from almost losing my dog that I paid the bill without a word. In hindsight, I believe the vet should have taken some responsibility for her mistake(?) as my dog has never had any reaction to any shots in 11 years now. Of course, we go to a no frills vet in Ashland- no fountains in the waiting room or treatment rooms and no bottled water or hot tea for pet owners but the prices are reasonable and people are genuinely happy where they work.