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  • Wow, the food and service at Pampas was so bad, I regretted coming here even though I used the Groupon "two for $28" voucher. If it wasn't for the voucher, I would have screamed bloody murder. Anyway, coming here on weekend during lunch hour, we only saw a few tables occupied which we didn't think it was a good sign. But we went ahead and decided to give it a try before reaching any conclusion. After we were seated, I looked around and noticed nobody was really enjoying their food, and not a smile in sight (including the staff.) After we got salad and soup from the salad bar, we must have waited like 10 -15 min before two staff came out with skewers of meat. We were starving but the look of the meat didn't even look that good to us. The meat were cold, under seasoned, and very rare. And that was the way it was throughout the rest of lunch. At Texas de Brazil or Fogo de Chaos, they always re-roasted the meat when they brought it back to the kitchen. At Pampas, they rarely (no punt intended) do that so all you got cold, under seasoned, under cooked meat. Funny thing we noticed that for a meat joint, most of the customers (including myself) kept requesting grilled shrimp because it was the only thing considered good to eat. Now let's talk about service. Since this place is like dead, they kinda copied that feeling into their service. Even though the place wasn't crowded at all, it took the waitress a freaking long time to refill my soda. Everything we asked for something, it took her so long to get it even though she wasn't busy. How do I know she wasn't busy???? Well, because she would go back behind the bar counter, right in front my my view, to either count tips, put on make up, check and text somebody from her phone. Our waitress didn't come by often either, so you can imagined everything took a long time for them to bring it to us. Even though she wasn't rude and got what we asked for (eventually), the lack of care, service, and depressing environment just made everything worse. For those that visit Vegas and think this Pampas is good, you gotta spend some taxi money (about $15) and visit Fogo de Chaos or Texas de Brazil. The food quality that you get at either place will make the taxi fare worth it. Trust me :-)
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