I honestly love bdubs but I hate going on a busy night. We walked in Friday night and there was a huge line. The host/hostess didn't really look like they knew what they were doing and a ton of people hadn't been helped yet. We decided to sit outside because it was less crowded. Our waitress was really nice and took our order promptly. The food usually takes a long time to come out but that's at every BWW location. I never have any complaints about their wings. I really enjoy them and all the different flavors. I usually look forward to their monthly sauce. It took a while to get our waitress to give us our check. We were probably there for another 15-20 minutes after we were done eating waiting for her to come back. She kept passing us and helping other people. I sort of wish they had a self pay tablet like Applebee's and Chili's. It would make checkout much faster.
Side note: I've also ordered from this location to go and wasn't really impressed. The last time I did this, I waited at the pickup counter for 15 minutes before being acknowledged by anyone and once I was, I was informed that there had been a mixup with my order and I had to wait an additional 15 minutes. I also don't understand why they charge you extra for dipping sauce when you order on the app but it's free in the restaurant. They gave me free sauce anyway for the inconvenience.