The doctors and staff are knowledgeable, friendly and gentle with the animals they handle. Over 20 years ago I could tell right away that this was the place I wanted to take my cat when he needed help. Since then my cat Loki and now Misty have been going to TriCity for health problems or when she need a nail trim, bath or a good comb out. You can immediately tell that the doctors and staff love animals and it shows when they handle and treat them.