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  • Before I get into this not positive review, I want to say that at our old location of Melting Pot we never had a problem. We always had wonderful food and service. But at this location, I wish I could say the same. First, when we entered, the hostess told us there was a 15 minute wait. We entered at 3:30 PM and there were very few people present and there were multiple booths open in the restaurant. Then, we saw a server round the corner and tell the hostess that she was ready to seat us, but the hostess continued to let us wait. At that point, we searched for Capital Grille's menu. It looked delicious. As soon as we entered Capital Grille, we had a wonderful experience and delicious food. If you're in our same situation, don't wait. Go to Capital Grille. Thanks for the feedback Seth. However, your hostess did not communicate why there was a wait and if you continue to do business that way you won't have any. And the fact that you can justify poor service doesn't solve the fact that you lost over $200 in business from us. Does your owner know that??
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