From the moment you enter, you are treated as a guest, not a customer. The staff is very welcoming without being effusive. The food options on the special restaurant week menu are limited but there's something there for every taste, We have been to two of these events at Mallorca and both times, our expectations were more than met The food was outstanding. This time my husband had the Boar Shank and it literally melted in your mouth. He didn't even have to use a knife! I had the Paella - and they made it without muscles since I don't care for them. They want you to like their food and enjoy the experience and therefore, are very accommodating without making you feel like it's an imposition! We have eaten there at other times and the regular menu offers a lot! We have never ordered anything that we didn't rave abut afterwards. (By the way, the gazpacho is the best I've ever had anywhere!) Portions are quite large so we always take some home for lunch the next day! My husband just declared Mallorca to be his favorite restaurant and I can't wait to go back and try something else!