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  • I was lucky enough to get a night stay in deluxe accommodations for a charity raffle, and we decided to stay here for our anniversary. We entered the lobby and was pleased to see more art in it than the Bechtler Museum. We checked in and the service was impeccable. The room was nicely appointed, with lots of nice wood case goods and lit armoires with full length mirrors. High thread count sheets, but to be honest, I've stayed in much nicer rooms from a design perspective....UNTIL we opened the doors to the bathroom. Talk about putting on the Ritz. Holy shmoley, that was the nicest bathroom I've seen in a hotel room that wasn't a major suite. Nice tile work, a TV built into the mirror, a mirror in the shower, full length deep soaking tub (HALLELUJAH!) And they even called to leave a message to see if it was up to standards!! Hotels often lose me on crappy bathrooms, so the extra effort was not lost on me. The Aqua Lounge was a large pool deck around a really nice infinity pool on the 17th floor so wonderful skyline views of the city. You can order drinks/food there during the day and they have chilled cucumber-infused towelettes for you. In addition, throughout the hotel they provide free water, either bottles or fruit-infused water in the impressive fitness center or the Aqua Lounge. Unfortunately we did not test out the spa, but the other amenities were great. They provide free wifi in the lobby too. We had another interaction that provided over-the-top service to us, which was especially impressive given that I'm certain they could see we were a charity case :) Needless to say, this was by far the best service I've ever received above Waldorf-Astoria, Intercontinental, etc... It's worth every penny. My only note- I had not visited the Lobby Bar yet and from the reviews from Yelp and friends, I honestly expected it to be swankier or more high-design. Bottom line: Agree with Carrie- a great Staycation place!
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