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| - I found this place through Groupon, I should have known what I was getting into when I saw the price, $40 for an alignment seemed to good to be true, and it was.
I went to this shop near the end of February 2017. I wanted to get an alignment because I had noticed a pulsating grinding noise that increased in frequency with speed. After an hour or so, they finished the "alignment". They showed me a sheet of paper with the a list of the alignment values and the ideal value range, I noticed that the camber values were way off. I asked them why they didn't align those values for me, they said they didn't have the tools or supplies to align the camber. I asked them if they could order the camber kit they needed and just finish the alignment then. They said they could order the part, which they wanted around $100 for, but I would have to pay for another alignment in addition to the overpriced part despite having already payed for their "alignment" this time. So they told me if I actually wanted a real alignment, I would be charged around $180, on top of what I had already payed them. I should note that, they didn't tell me any of this until after I had payed them. Seeing that they didn't actually finish their "alignment", I asked if I could have a refund or at least a prorated price as they left a lot of the alignment unfinished. They said that it wasn't their fault that they didn't have the supplies or equipment to fully "align" my wheels and continually claimed that they, "aligned it to the best of the shops abilities". I'm a college student so, I don't really have the money to pay for the same service multiple times so, I didnt.
Moral of the story, any future buyers of wheel alignment packages from this shop should no that, they arent paying for an alignment, they are paying for an "alignment to the best of their abilities" which apparently increases depending on the amount of money they get from you.
------UPDATE------
Today, April 29, 2017, I got my oil changed at Midas. The technicians said they couldn't rotate my tires because there was uneven wear on the front left tire due to bad alignment. I told them I just had the tires aligned less than to months ago. They said who ever did the alignment did a horrible job, and I'll probably have to get new tires soon because of it.
Like I said earlier, I'm a college student so, I can't really afford to be paying for alignments multiple times in a row or buying new tires because of a improper alignment.
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