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  • I just moved to this neighborhood a few months ago. I chose Rite aid because it is a half mile from my home. I have experienced very good service in all areas of this store, until today. I was standing outside the store at 1 minute before the store opened along with two other customers. There was also an employee that knocked to get into the store so he could begin his shift. Exactly at 1000 the store manager ( Mr. A)let the employee in but shut the door back in our faces without even acknowledging we were there. When MrA did open the door he just unlocked the door and abruptly walked away like we were a nuisance and not a customer. I am editing my review of this store since both my husband and I have not had great experiences since my first review a few months ago. Because I have seen first hand how this stores' Manager behaves, I can now understand the poor customer service complaints I have read. One of the customers that was standing with me outside said she usually avoided this store because of the customer service but she just needed a quick item so she came anyway. The upfront check clerk was very friendly to us. I am disappointed that a store so close to my home treats their customers so poorly. I plan to change my pharmacy.
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