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  • We went through a lot of aggravation trying to figure out why we were not getting hot water in our house. We had the owner of the company that manufactured our solar water heater come out and look at our system who stated it was running fine and that we had a plumbing issue. We then contacted two separate plumbers who stated it was a water heater issue. So, we again called the owner of the solar water heater who just reiterated what he previously stated that it was a plumbing issue we needed to get resolved. At this point we were back to square one and going on our third week of NO hot water. So my boyfriend reached out to EZ Flow Plumbing. When Mark arrived he knew exactly what the plumbing issue was and had it fixed in less than 15 minutes. He was courteous and professional. My only complaint was the price. It was quite high for the amount of time he spent working. In the future if I have any plumbing issues I am torn if I will use them again. For one, I did not get any type of warranty in writing guaranteeing the work they did or part that was replaced and secondly, the price was so high. I do appreciate that after weeks of back and forth with other companies we finally have hot water again!
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