I have been to this place numerous times over the last five years. Yesterday I went in
and asked for soup and a half sandwich. (I have gotten this in the morning for years).
A new managerish type came up to me after ordering to inform me that the standards don't require the soup to be made for two more hours. I said I was confused as I had gotten it on a regular basis in the morning. The employees behind him told it was already ready. Huh? He then brought me a soup with a salad which I did not order.
I finally got my regular no thanks to this abrupt annoying manager.
Other than this new manager, I have always been very happy with the good and service.