I work very close by and I usually get my snacks here after work. food is your average fast food. But the service is very fast since I get super hungry after work and wanted a grab and go food right away. I ordered chili cheese tots one time . the server gave it to me in a bag. No reminder or heads up that o need to get the bag through the side the way he handed it to me. So I took the bag. Held it like what other fast food bag (grabbed on the top). And next thing I know I got chilli cheese all over the bag inside .. I asked nicely if I can get another one. they were kind enough to change it. But the server looked so pissed.. :(. I was I said thank you and he just walked away..