Like the other reviewers, I bought a special on Social Living. It took a week of daily phone calls to receive a call back to schedule. I scheduled for 2 weeks out, and on the day of my appt, no one showed up and I never received a call. Only when it was 20 minutes after my scheduled cleaning time, did it occur to me to check Yelp for reviews of the company. Do not use this company, it's a scam. I contacted Living Social and received a credit for the full amount within 48 hours.