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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-09-10 00:00:00 (xsd:dateTime)
itemReviewed	LensCrafters
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	My last review is a bit old, and I still come here, so I figured I should update. I had to drop a star. Our past several stops here we've noticed that they are ALWAYS short-handed. If there are three people waiting, there seems to be one person on the floor (who has to handle adjustments, folks getting new glasses, or whatever). If there are five people waiting there are two people helping. This time they were particularly full -maybe 10 people- and only two seemed to be working the floor. I swear to you it didn't used to be that bad. I can remember seeing all four of their stations busy helping customers. Not anymore. Makes for long waits and a lot of "I'll be right with you". The staff appears to be doing their best, but they're just perpetually understaffed lately. The frame selection also seems to have declined a bit. They still have the same number of frames on display (as near as I can tell), but many are so similar as to be basically the same as many others. Not a lot of variety to the look of the frames now. While I was happy they brought Armani back (they make good frames...pricey, but good), the selection was extremely limited. I liked one, but it was only the one size (too big for me). Disappointing. Their fitting system is pretty high-tech now, using special markers attached to the frames to get the relevant measurements to grind your glasses for you. And they can take several images of you wearing different frames so you can compare side-by-side. That's nice. They do seem to stand behind their work, though they have tightened up their policies. But we have had very little trouble here, and on one occasion the manager personally handled it for us. He's not there all the time, but when he is there he is a take-charge guy who appears to want to have happy customers.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Terry

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