This was my first visit. I don't particularly like the order at the counter theme when I'm dining in. I wanted to try hot wings and then pizza. Ordering at the counter makes it hard to pace the meal. The food seemed to take a long time to come out, consistent with other reviews I've read. The wings were good, nice traditional buffalo flavor but I wouldn't say they are a must have. If I got them again I'd probably ask for them to be extra crispy because although it says crispy on the menu they were anything but.
I went back to the counter to order a pizza. In hindsight if I had known how long it was going to take I would have ordered all at once. We got the NY style with garlic crust. The pizza had good flavor but the crust was a far cry from a NY style crust. It was just way too soft almost "Mushy." As a former New Yorker I have about 32 years of NY Pizza experience to base my opinion. Maybe the Buffalo style pizza is their specialty? If I were to get it again, I would have to ask for the crust to be crispy, same issue with the wings.
Couple other notes. It's a Pepsi establishment which is often the case in pizza joints. As a Coke fan, it's disappointing. I opted for unsweet tea which wasn't very good and they don't have the pink sweetener, just the blue.
The tab adds up real quick here. I don't mind spending the money but for what his meal cost I'd rather have it brought to me.