rev:text
| - After a long and tumultuous affair with Buffalo Exchange (first visit, circa 1993), I've had it with them. I brought a bunch of OK stuff (neatly folded, clean, and wrinkle-free) in a laundry basket as well as a couple of worn but still very desirable and in fashion Tory Burch shoes. As soon as I saw the overweight rockabilly chick doing the buying, I knew I was screwed. Those girls, with the dyed black hair, Bettie bangs, red lipstick, and loss of sense of time, are universally angry and aggro.
Rockabilly went through all my shit and proceeded to wad it up into crumpled balls after she pissed on it as being too uncool or from the wrong store or whatever. She put her powdered nose waaay up in the air over the Tory Burch's, sniffing that they had soooo many already for sale. OK, I didn't see a single pair, but I did see all kinds of nasty Target and Old Navy items that would have probably been more appropriate for a Maryvale garage sale. I didn't even find a single thing that maybe I would consider trying on. Garbage.
So I go to the counter to get my ID back and collect my cash and I am so pissed that all the rejected stuff was now wrinkled all to hell. They gave me something like $80 for the stuff they deigned to take and they had to write me a check. Really? You don't have $80 in cash in the register? The giggling dingbat behind the counter said she had to find the manager to sign said check. While she's gone, I'm steaming and am ready to ask to speak to said manager about the shoddy way the rejects were tossed back into the laundry basket....
....but the manager turned out to be Rockabilly.
Sigh.
So instead, pointing to the basket, I suggested to the Giggler that, should they ever have, like, a staff meeting, maybe they should discuss taking the extra three seconds to fold someone's things to resemble their original condition. She giggled and handed my check over and acted as if I hadn't said a word.
Unbelievable.
I don't care how young you are, how punk rock you think you are, or how badass you think you are. You treat your customers like CUSTOMERS.
Bye-bye, Buffalo... it's been a long and painful road.
|