Went again last nite. Again, the place was packed and without reservations, you are SOL. But we made reservations and got seated in about 10 mins. Service is good, despite them being super busy. People complain about the food being mediocre, but that is to be expected from a mid-range, family style restaurant. I think their food is better than Olive Garden, and Bucca de Beppo. I have no complaints about this place if I want family style, cost-effective dinners. If I wanted a high-end dinner, I would go to a fancier Northern Italian type of place and pay the price for such food.