Shameful customer service. Missed deadlines. No returned calls. Total lack of professionalism. Spend your money elsewhere.
We spent $3,000 with Design WIthin Reach instead of EQ3 (or similar company) because of what we were promised in terms of shipping time and in-house stock. Turns out this was a blatant lie to get the sale and now my calls are not being returned by the associate who 'helped' us, Andrew. We had planned to come back for an Eames lounge and will ABSOLUTELY not purchase from this establishment again. My money is better spent elsewhere.
There's clearly a reason why this company has a 1 star review. You can get all of their stock elsewhere and I implore you to do so.