I just moved into Seirra apartments and let me say my experience isn't going well at all! It takes too long to get anything fixed. Then you have to fight to get anything fixed. For example, the refrigerator in our apt make a loud grinding noise when the motor turns on plus it freezes everything while on the lowest setting. The refrigerator is still here. I was told they won't give us a new one just give is one from another apt. I never asked for a new one, just one that works and won't run my electric bill up! Don't bother trying to get help from the ladies in the office unless your a prospective. You will be told to come back. I even had the office door locked on me when I was trying to get a package from the post office. She didn't even say a word to me. She looked right at me and locked the door during business hours. I didn't want to post this. I wanted to deal with it through someone at Seirra but I called their 800 number and it is an automated system which hung up. So frustrating!