Entering the building they had some really tasty butter bread samples at the counter. My hopes were high. Sat down and asked what their well vodka was, they told me Barton's...could you choose anything cheaper? We're at a place that is serving $40-$50 steaks for crying out loud =| ordered a New York strip medium. It came out probably below medium-rare. Not a huge deal, shit happens. But the steak overall was what I get from Black Angus or Texas Roadhouse. It was fairly tough and not tender like other steaks I get in the same price range. Customer service was good. Manager apologized, and they offered a dessert. They tried to make right of the undercooked meat. I didn't complain about the steak quality because, well, I'm not sure why actually. The second they told me Barton's was their well vodka, I knew then I probably wasn't going to be pleased, so you could say it's my fault for staying.
If this wasn't such an expensive place I would have given them 3 stars. But for an upscale restaurant I expect upscale products.