The staff is very friendly and you can tell they are animal lovers. I took my dog here for day care and came back to find her behind the desk with the staff and other dogs. I had told them to watch for her sore leg. They did and they noticed her starting to limp and getting overheated so they brought her in, took her temp, and gave her some water. I was so impressed that they had watched her so well. I feel extremely confident in her safety when I leave her in their care. They have great boarding rates as well. My dog loves going here!!