I called Dave with a jammed Ruger AR556 and told him briefly about the problem, he said just bring it by and he'd have a look at it. When I showed up he greeted me with a smile and a handshake. We spoke about what the issue may be joked and laughed for a few minutes then he said he'd have it fixed in a few hours. I ran a few errands and 1-1/2 hours later he texted me that it was all done. And gave me a very reasonable price that I was pleased about. He promised that it would cycle like Lance Armstrong used to lol. I like how Dave is jovial and personable. He's understanding and knowledgeable. Just an all around cool dude. I will recommend him and continue to use his services.