First of all i would never ever travel with grey hound never again because the buses are never clean! There always trash on the bus its disgusting. I was on my to Perris CA to visit my dad, taking the bus on the way there was horrible the diver was a jerk . Then on the way back to Phoenix AZ very bad experience so i pay for my daughter ticket for her own seat because she 6 years old this bus was pack some people had all there seats the diver did not said nothing but this one guy move his stuff out the way but it was only one seat so my daughter had to sit on my lap i was very mad i did not pay for my child to sit on my lap now we are all most there to Az thats when the bus diver finally did something there was a heelchiar on the bus diver he tough he can pull out some seat justva little bit ugh it was a very tight squeeze never never again then what make things worse their customers service is really ridiculous i told them i want my money back they told me they can only give me two options you can credit to your next trip or $25 cash back hell no like i said never again