They do cheesesteaks really well here. I even prefer them to Peppi's. The steak is fresh and thinly sliced so it melts in your mouth. The lettuce is always fresh and added right before being brought out so it's not wilted. The bread is of good quality and is nice and chewy.
Their fries are of the shoelace variety, thin and crispy and while they aren't my most preferred version of the French fry I still love them. They salt them for you and always put a good amount. Perfect when dipped in ketchup or some Frank's Red Hot. I also enjoy the mint that's hiding beneath your pile of complimentary fries.
Wish they'd get rid of the "cash only" policy at most of their locations. Kind of outdated and only serves as an inconvenience. Also, what's with paying 50 cents for a refill? That stuff costs them like 5 cents, I wouldn't be surprised if a small cup holds about 1 penny's worth of coke syrup. Luckily, I ignore the sign and have never been challenged when going for a free refill.
The service is fine, there's really nothing to it. Order and then have your food brought to you. I've yet to have a problem.