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  • Loved Roost a couple of weeks ago. Great food and very polite, professional staff. We went tonight to eat at Roost and it was closed for a private party. We decided to try Revel downstairs and the female bartender, that was supposed to be our server, was surly and nasty. We don't know what her problem was. She was blowing kisses to male customers that were leaving the bar, smiling and laughing and then was downright aggressively hateful to us. My husband, who is normally oblivious to how people are acting, was so shocked that anyone would come to a table a treat customers like that that we actually just got up, left our drinks, paid our tab and left. Someone was standing at the end of the bar, who had seated us (a manager?) and when we told her and the nasty bartender why we were leaving didn't say much of anything except "well come back and dine with us again" REALLY?? What, was she afraid of the nasty bartender? Who the hell is running this place?? There is NO WAY this bartender did not know she was being rude and nasty, she was playing innocent/naive like she didn't know what happened! hahahaha, yeah right. If you are that miserable or have that kind of attitude, just stay home, don't ruin someone's night out. I spent a fair amount of time reading one star reviews for this restaurant, they all seem to have one thing in common; management responds and asks the customer to please call them because they are SO concerned and the following occurs: 1) the customer says they never can reach the person who is SO interested in making things right 2) they never have their calls returned, or 3) the number given was not even working. Pathetic!! Don't even bother...
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