Seriously, THE best donuts. Perfectly baked, decorated, and a huge variety of styles and flavors.
They are pretty much always busy, but they handle the flow of customers well. I've always experienced friendly customer service and never had a bad donut. The only thing that can bring me down is when they are out of my favorites. This happens at times because their donuts are amazing and people buy them in multiple dozens at a time. So, it's best to go on the early side if you can. Oh, and ask about their punchcard. You can earn a free dozen and they have at least one double stamp day.