I went here with a visiting cousin in early December. He had gotten a recommendation from another business traveller, so we gave it a shot. The meal was very good. The service was OK. The bread and oil were good, but the waiter was very puzzled by the request my cousin made to add grated cheese to the oil. The beer choices could have been better, but that is a perennial concern I have at most restaurants in Charlotte. Portions were reasonable, sauces good. It was a happy surprise to find out that the owning family was from the same area of NYS as we were, and we had a nice little exchange about "home". Desserts were killer. I was completely oblivious to the decor or muzak....but I was pretty much engulfed in a catching-up conversation with my cousin!
I plan on driving into town again to eat here...but since I live an hour out, it's not feasible for me to commute in *just* to eat very often. This is a place I would take guests to.