Normally love this place.
But last Saturday (6/18) I experienced the worst customer service. Was having a baby shower breakfast that Saturday morning and had called early to order over $100 worth of bacon and French toast. They said it would be ready for pickup at 8, after a morning of everything going wrong I was relieved to know the food was gonna be ready at 8. Walk into to find out that they completely forgot about my order all together. The manager didn't even try to comp the meal, or anything of the sort. She only offered to pay me OUT OF HER POCKET! extremely unprofessional, and I'm positive she was doing that because she didn't want to get caught by HER manager for such a huge mistake.
Had to wait another 15-20 minutes for food. And still NO DISCOUNT OR COMP OF THE MEAL for any of this. Very very disappointed.