My sister in law and I I booked a girls day here. The package I asked for that was listed on their website was not available, so I chose the prenatal facial. My sister in law wanted a little bit of everything and chose the mid day rush. A few days before our appt, I got a call that my sister in laws package was not available either. So neither of us were getting what we originally wanted, but it's a spa day so we didn't care!
When I met my esthetician, she had no idea I had booked a prenatal facial and was "relieved" I had told her before she used something she shouldn't on my skin. She talked about herself throughout the entire facial, making it very very difficult to relax. There were multiple times I had to remove scrubs or lotions from my mouth because she wasn't careful not to get them on my lips. The masque she used was stuck in my hair for hours after the facial. After the facial, I thought I would relax by the pool. Wrong! There was a bachelorette party who kept playing loud music on their phones while drinking.
Overall I was disappointed in the quality of the service provided, the lack of supervision by the staff, and the price we paid for disappointing service. I will not be back.