This company is as good as it gets!! I feel completely comfortable giving them my recommendation. Here's the story:
Dryer broke, immediate quandary, fix or replace? Of course they come in sets and are very expensive, I was hoping for a repair. I called and made an appointment. The process was very easy. I got a time window for the service, then i got an email confirmation.
The day of the first call, came and I got a text from the technician. He arrived and got right to work. He figured out what was wrong and presented my options. When I decided he determined the parts that needed to be replaced and ball parked the cost.
A day later I received a work order by email listing the parts to be replaced. Like any cynical consumer I went right to work on google. I found the parts and prices easily enough. When I added up the cost of the parts, the labor for two service calls seemed to be too low to me. So naturally I was ecstatic!
The parts arrived and the repairman came back. No surprise.... Works as good as new!
Scheduling: Excellent
Repairman: Excellent
Cost: Excellent
I am completely satisfied!