| rev:text
| - Food is okay, not so great. Price is just average, could find places that offer better.
BUT, the service is just horrible. Especially with take-out. I don't have much to complain with when you dine in, but when it comes to take-out, it is just horrible. The place is just impossible to park (right along Yonge). And I usually take out when I just don't have the time to dine in -- I am sure that is what people usually do. But the owners just never care about other people's time. I always phone 10-15 mins before I arrive so that they have the time to pack everything when I drive there for me to pick up right away. And I always double-confirm with them, if they are busy and if I can pick up within 10-15 min. The answer was always certain. BUT the fact is, they always cook or pack the food when I get there. Then for the next 10-15mins you will just see my car in the middle of Yonge Street blinking on its emergency lights. This has happened soo many times, that it once really got on my nerves and I complained about it. They apologized, but did nothing. Next time it was still the same. There was even one time that I chose to walk there, because I knew they would not pack my food until I get there, and I did not want my car to be in the middle of the street for 15 mins. And that time, they made me wait for 20 mins standing there.
One more terrible thing with their take-out service, is the way they pack their stew. I ordered soon tofu stew a few times for take out,. The rice bowl was placed right next to the tall stew jar. When I held up the plastic bags on my way home, the rice bowl would just be squeezed in to the body of tall stew jar. And apparently the food jar was just not strong enough for the pressure and it broke from the middle. Every time I got home, I was left with a plastic bag full of stew, and nothing left in the jar.. .....
I have been a loyal customer for the past 8 years, and nothing has changed after I complained for so many times. Today, again, despite the fact that I called them for take out 12 mins ahead, and told them I will be there soon for just one bibimbap (bibimbap is all pre-made, they just need to pack in a container), nothing was ready when I got there. My car was blinking on Yonge for another 10 mins until I really ran out of patience.. I think this would just be the last time I have ever visited the place. ..
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