Bottom line is this: Our plane was 3.25 hours late for take-off. No explanations, no "sorrys", no anything.
Results: Our car rental agency was closed causing us to miss half a day of touring the area and 4 cab rides. Numerous passengers missed their ongoing flights.
The guy next to me said his US Airways flight that brought him to PNX out of Tucson was 2 hours late as well.
To add insult to injury, they don't even give you a tiny bag of pretzels any longer.
Never again if I can help it.