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  • Took my car in for just an oil change, people were very nice there, one of the guys put my seat back ALL THE WAY in drivers side seat to drive my car 20 feet to the service bay, switch is broken so I cant get the seat to go back, called to let them know it probably isn't a good idea to be moving seats around in peoples cars, but the manager there said I must be short and his guys are tall and didn't even offer an apology or voice any concern whatsoever. It will take a week to get the part to fix it, not that they broke it, but you would think they would at least acknowledge that they created a problem. Who moves seats in a car that they are driving into a service bay, did they need to adjust mirrors, put on their favorite radio station, turn on the air conditioner at the same time? Hardly an issue that they couldn't have handled better, so if they blame customers for what they did, probably not a good place to have your car serviced at. Also, they combed the car to find things they could fix, including opening the trunk up, just want them to change the oil not take the car apart looking to do work I wouldn't have them do anyways. They should ask customers if they want them to check out their cars, not just do it on their own. I will be going to Fletchers from now on.
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